Library - Requests
Full Members may request items
provided they aren't currently available from their branch library or available
to them online. Request forms can be obtained from all CML library branches
or from the links below. Note that items which need to be interloaned from
another library may incur a charge.
STEP 1 - Search the catalogue:
Search the online library catalogue
or the electronic
journal portal to see if the item you want is available in paper or online format.
The catalogue links through to the ejournal portal so it is often the best place to start.
For assistance contact the library reference desk on 80504 (or contact your branch library).
STEP 2 - Collect items from shelves:
Collect items yourself if currently available from your branch library, or download if
it is available online. You may place a request if all copies at your branch library are on loan.
Please do not place reserves on items that are currently available at your branch
library or online (such requests will be returned to you).
STEP 3 - Request the item: - Provided the item isn't available, complete a request form.
Forms can be downloaded or accessed here: Hand completed forms to the
library or email to librarycml.uoc@otago.ac.nz.
AVOID DELAYS - ensure that you complete all relevant details including:
- Your name and contact details
- Full details of the item you require
- The cost centre you are authorized to charge against
- You have signed the form
CHARGES
- Standard requests and holds - There are no charges for requests
for items held within the Canterbury Medical Library system.
- Interloans - are charged and you need to be authorized to charge
to a cost centre or to pay personally.
- The downloaded form allows you to put a maximum cost you are prepared to pay.
- The online form has an option to request confirmation of cost before proceeding. Note that
there is a higher fee for urgent interloan requests.
- Document Delivery - Library staff will retrieve and copy journal
articles for you but document delivery charges apply.
- Urgent requests - There is an additional charge for urgent
requests. If you require urgent delivery please tick the appropriate box and if possible
fill out the “Date required by”. Note that interloans normally arrive within a week.
PICK UP AND DELIVERY OF REQUESTED ITEMS:
Books or journal issues arriving for requests will be held at your local branch library.
You will receive notification advising you to call at the library loans desk with your
membership card to collect the item and will need to sign to show you have collected
interloaned items.
Journal articles obtained for you on interloan will be sent to you in the internal mail.
SAVE TIME BY MAKING YOUR OWN MASTER REQUEST FORM:
If you request items regularly you might wish to download the Word version
of the request form. You can then save a copy to your own computer account
after entering your personal address details. This will save having to enter
your personal details each time you make a request.
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